A team member's audio is way lower than everyone else | Feedback

With

Create

Roadmap

Feedback

A team member's audio is way lower than everyone else

complete

Thibaut Labarre

Not sure why it is happening but one of our team member's audio is really quiet even when we are really close to each other.

October 30, 2020

Laurent Baumann

marked this post as

complete

Laurent Baumann

mhmm, thanks for the report. Not sure how to reproduce that. Does your team member have multiple microphones plugged into their computer? Or maybe just an eternal mic on top of the internal mic?

If that happens again, maybe we can try debugging that together if that's ok?

Thibaut Labarre

@Laurent Baumann: You are probably right that the wrong mic was selected in the other browser. Everything worked fine today.

Laurent Baumann

@Thibaut Labarre: Awesome. I will mark this complete for now. If you run into the issue again, please let me know!

Thibaut Labarre

Switching from (Chrome) to a different browser (Safari) fixed the problem for that team member.